Terms and Conditions
Five Churches Festival
Website: https://www.fivechurchesfestival.com
Festival area: Glaven Valley, North Norfolk Coast
Churches: Blakeney, Cley, Glandford, Letheringsett and Wiveton
These Terms and Conditions explain the basis on which Five Churches Festival provides website information, ticket booking, Friends membership, events, festival communications and related services.
By using this website, booking tickets, becoming a Friend of the Festival, attending an event, submitting an enquiry, or otherwise interacting with Five Churches Festival, you agree to these Terms and Conditions.
Five Churches Festival provides concerts and cultural events in the Glaven Valley on the North Norfolk Coast, including events connected with the churches of Blakeney, Cley, Glandford, Letheringsett and Wiveton. The website states that the 2026 Festival will run from 8–12 July 2026 and will include concerts, family events, receptions, young musicians, jazz, baroque music, chamber music and other festival activities.
Website information
This website is provided to share information about Five Churches Festival, its events, venues, performers, Friends membership, ticket booking, contact details and festival news.
We make reasonable efforts to keep the website accurate and up to date. However, event details, performers, venues, timings, ticket availability, pricing, booking arrangements and programme information may change where necessary.
The website content is provided for general information only. Five Churches Festival may update, amend, suspend or remove website content at any time.
Events and programme changes
Five Churches Festival aims to deliver the programme as advertised, but events may be changed, postponed, relocated, cancelled or amended due to circumstances outside our reasonable control.
This may include performer illness, venue issues, weather, safety concerns, technical problems, travel disruption, low availability, church or venue requirements, licensing issues, public health concerns, or other operational reasons.
Where an event change is necessary, reasonable efforts will be made to notify affected ticket holders using the contact details provided at the time of booking.
Ticket booking
Tickets may be booked through the website, checkout system, box office contractor or other authorised booking route.
When you book a ticket, you are responsible for ensuring that the correct event, date, time, venue, ticket type, quantity and contact details are selected before completing the booking.
A booking is not confirmed until the booking process has been completed and any required payment has been successfully processed.
Ticket availability may be limited. The website confirms that priority booking for Festival Friends opens before general booking, with 2026 priority booking opening on 30 March 2026 and general booking opening on 6 April 2026.
Friends priority booking
Friends of the Festival may receive priority booking, free tickets, invitations to receptions and other benefits depending on the membership type purchased and the benefits available at the time.
Priority booking gives Friends the opportunity to book before general booking opens, but it does not guarantee availability for every event. Some events may have limited capacity, restricted allocations, or specific booking conditions.
Friends benefits may vary from year to year and may be amended where necessary.
Friends membership
By applying to become a Friend of the Festival, you agree to provide accurate personal and payment information and to comply with the terms attached to the relevant membership type.
Friends membership may include priority booking, free event tickets, invitations to Festival receptions, special events or other supporter benefits. The website describes Friends membership as offering free tickets, Festival opening reception access, priority booking and support for the arts in the local area.
Membership benefits are personal to the named member or members unless otherwise stated. They should not be transferred, sold or misused.
Where Friends membership includes free tickets, coupon codes or ticket benefits, these must be used in accordance with the instructions provided by Five Churches Festival or its box office contractor.
Payments
Payments may be taken through the website, a secure payment provider, checkout system, box office contractor or another approved payment route.
All prices should be checked before purchase. Unless stated otherwise, prices are shown in pounds sterling.
Five Churches Festival is not responsible for payment delays, failed transactions, incorrect payment details, card issuer decisions, bank charges, third-party payment provider issues or errors caused by incorrect information supplied by the customer.
Refunds and cancellations
Tickets are generally sold for specific events, dates and venues. Unless otherwise stated at the time of booking, tickets may be non-refundable once purchased, except where required by law or where Five Churches Festival cancels an event and no suitable alternative is offered.
If an event is cancelled by Five Churches Festival, affected ticket holders may be offered a refund, exchange, credit, donation option or alternative arrangement depending on the circumstances.
If an event is postponed or moved to another venue, Five Churches Festival will explain the available options where reasonably possible.
Refunds may not be available where a ticket holder is unable to attend due to personal circumstances, travel issues, illness, late arrival, mistaken booking, or failure to check event details.
Late arrival
Event start times should be checked carefully before attending.
Late admission may not always be possible, particularly where it would disturb performers, other audience members, religious buildings, recording, filming, safety arrangements or venue requirements.
Where late admission is possible, latecomers may be admitted at a suitable break in the performance or at the discretion of festival staff, volunteers or venue representatives.
Venues and access
Five Churches Festival events may take place in churches, historic buildings, outdoor settings and other venues across the Glaven Valley and surrounding area.
Some venues may have access limitations due to their age, layout, steps, seating, flooring, parking, lighting, weather exposure, heritage status or church use. Attendees should check event information in advance and contact the festival if they have access requirements or mobility concerns.
Five Churches Festival will make reasonable efforts to support accessibility where possible, but some venue limitations may be outside the festival’s control.
Attendee behaviour
Attendees are expected to behave respectfully towards performers, staff, volunteers, church representatives, venue staff, other audience members and local communities.
Five Churches Festival may refuse admission or require a person to leave an event if their behaviour is disruptive, unsafe, abusive, unlawful, damaging, intoxicated, threatening, or otherwise inappropriate.
No refund will usually be given where a person is refused admission or removed due to their own behaviour.
Children and family events
Some events may be suitable for children or families. Children must be supervised by a responsible adult at all times unless the event terms clearly state otherwise.
Parents, guardians or responsible adults are responsible for assessing whether an event is suitable for a child in their care.
Where child tickets, under-18 tickets or free child places are offered, these may be subject to availability, booking requirements and age conditions.
Photography, filming and recording
Photography, filming or audio recording by attendees may be restricted or prohibited at some events, depending on performer requirements, copyright, venue rules, safeguarding, privacy, licensing or audience comfort.
Five Churches Festival may take photographs or video at events for publicity, archive, website, social media, reporting or promotional purposes. Reasonable care will be taken when using images of attendees.
If you have concerns about being photographed or filmed, please contact the festival or speak to a festival representative at the event.
Performers and copyright
All performances, music, images, written materials, website content, festival branding, photographs and programme materials may be protected by copyright and other rights.
You must not copy, reproduce, record, distribute, commercially exploit or publish festival content, performances or materials without permission from the relevant rights holder.
Website contact form and chat
The website allows visitors to contact Five Churches Festival using a contact form and chat box. The contact page invites visitors to submit their first name, last name, email address and message, or to use the chat box.
When using the contact form or chat box, you agree to provide accurate information and not to submit unlawful, abusive, offensive, misleading, spam, malicious or irrelevant content.
Submitting an enquiry does not create a contract or guarantee a response within a particular timeframe.
Social media
The website includes links to Five Churches Festival social media pages, including Instagram and Facebook.
If you use social media platforms, your use of those platforms will be governed by their own terms and policies. Five Churches Festival is not responsible for third-party social media platforms, their content, availability or data handling practices.
Third-party services
The website, ticketing, checkout, payments, forms, analytics, email communication, chat tools or other services may be provided by third-party platforms or contractors, including Wix and any authorised box office or payment provider.
Third-party services may have their own terms, privacy policies and technical requirements. Five Churches Festival is not responsible for issues caused by third-party platforms where those issues are outside its reasonable control.
Links to other websites
This website may include links to third-party websites, venues, social media pages, booking services, performers, sponsors, supporters or partner organisations.
These links are provided for convenience and information only. Five Churches Festival is not responsible for the content, accuracy, availability, security or privacy practices of third-party websites.
Data protection
Personal information is handled in accordance with the Five Churches Festival Privacy Policy. This may include information provided through contact forms, chat, Friends membership forms, ticket booking, payment systems, email communication and event attendance.
Liability
Five Churches Festival will take reasonable care in organising and delivering events, but it will not be responsible for losses caused by circumstances outside its reasonable control.
This may include travel disruption, weather, venue issues, performer illness, technical problems, third-party service failures, personal circumstances, loss of personal belongings, parking issues, or changes required for safety or operational reasons.
Nothing in these Terms and Conditions limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or breach of statutory rights.
Complaints and enquiries
If you have a question, concern or complaint, please contact Five Churches Festival through the website contact page. The contact page confirms visitors can use the form or chat box to ask questions or provide feedback.
Please provide enough detail for the issue to be reviewed properly.
Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any dispute will be dealt with by the courts of England and Wales unless another legal process or jurisdiction applies.
Changes to these Terms and Conditions
Five Churches Festival may update these Terms and Conditions from time to time to reflect changes to the website, festival operations, ticketing arrangements, membership benefits, legal requirements, or service providers.
The latest version will apply from the date it is published on the website.
Last updated: 11 June 2026